Privacy Policy
Last Updated: 2/17/2025
Charlie’s Plumbing, Inc. We respect your privacy and are committed to protecting it through this Privacy Policy.
This policy explains how we collect, use, disclose, and safeguard your information when you visit our website CharliesPlumbing.com, subscribe to our email list, or engage with our services.
By using our website or providing your information, you consent to the practices described in this policy.
1. Information We Collect
We may collect and process the following information:
Personal Information: Name, email address, phone number, company name (if applicable), and other details provided when you contact us or subscribe to our newsletters.
Technical Information: IP address, browser type, operating system, and usage data collected via cookies and analytics tools.
Communication Information: Emails, inquiries, and feedback submitted via forms, email, or chat.
2. How We Use Your Information
We use your information for the following purposes:
Email Marketing & Newsletters – To send promotions, industry updates, service reminders, and seasonal offers.
Customer Support – To respond to inquiries, service requests, and consultations.
Website Analytics – To analyze user behavior and improve website functionality.
Compliance & Legal Obligations – To comply with applicable laws, prevent fraud, and protect our business interests.
3. How We Share Your Information
We do not sell, trade, or rent your personal information. However, we may share your data with:
Service Providers: Third-party email marketing platforms (e.g., Mailchimp, HubSpot) to manage communications.
Legal Authorities: If required by law, subpoena, or regulatory request.
All third-party service providers are contractually obligated to keep your data secure.
4. Email Marketing & Opt-Out Options
By providing your email, you consent to receive marketing emails from us. You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails.
We comply with CAN-SPAM, GDPR, and CCPA (where applicable), ensuring that you:
Receive only relevant communications
Can easily opt-out
Have control over your data
If you wish to update, delete, or access your information, please contact us at marketing@charliesplumbing.com.
5. Data Security Measures
We implement security measures to protect your data, including:
Secure servers and encryption
Limited access to personal data
Regular security audits
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.
6. Cookies & Tracking Technologies
Our website may use cookies, pixels, and analytics tools to improve user experience. These tools help us understand website traffic and engagement.
You can manage cookie settings via your browser.
7. Your Privacy Rights
Depending on your location, you may have rights under GDPR (Europe), CCPA (California), or other privacy laws, including:
Accessing your data
Requesting deletion of your data
Opting out of marketing communications
To exercise your rights, email marketing@charliesplumbing.com.
8. Policy Updates
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or website updates.
Last Updated: 2/17/2025
9. Contact Us
If you have any questions about this policy or your data, please contact us:
Charlie’s Plumbing, Inc.
marketing@charliesplumbing.com